Auto Insurance Claims: Comp Claim Info, claim delay

Question
I was involved in a accident on 01/07/13 when I was traveling on a two lane road and a deer jumped out and forced me to swerve into a ditch causing damage to the front and rear of my vehicle. No other cars were involved and I wasnt injured much except a stiff neck and back. I filed a claim with my insurance co and im still awaiting approval to start repairs on my vehicle 3wks later. They also denied me a rental car even though I have rental cov on my policy and every time i call to check the status of my claim I get the same generic answer that an adjuster is reviewing the estimate and police report and it will take 2-3 days to review and approve. Ive been hearing that same approval story for 2 weeks now. What can be done if anything to speed the process up before resulting to legal advice with my attorney?

Answer
Fax a letter direct to the adjuster. Then fax to the adjuster's supervisor if no answer in 15 days. Then fax to the company's CEO in the home office if no answer in 15 days. Don't waste time climbing up the chain of command. If no answer from the CEO, then file a small claims lawsuit (usually under $100.00 to file and one or two forms to fill out). If the claim is legitimate, they will probably pay you long before the court trial date comes up. My eBooks cover this stuff in depth.

Ron Cercone
http://www.UClaim.com