Auto Insurance Claims: Car theft, www.autotheftexpert.com, last key used

Question
In October of 2008 our car was stolen in Texas.  It was recovered a few days later.  The insurance automatically said it would be a total loss, as there was much damage to the car.  Now, 4 months later, they denied our theft claim, stating that we gave them false info.  There were 3 keys made to our car, 2 electronic keys and one standard "spare" key.  The ins said that only 2 keys came with the car. We contacted Headquarters Mazda (where our car was manufactured) and found out that indeed there were 3 keys to our car.  We tried giving that info to the ins co and they refused us.  The denial letter says only about the keys.  but when we proved them wrong, they said there were more discrepancies.  None of the windows were broken and they started the car with a key. That's why they denied the claim.  Basically like we had something to do with the theft. Because they are saying there was no spare key to start with, even though we have proof.

We told them that we left the spare key in the car at all times, so that's probably how they started it.

How does any professional locksmith get into your car without breaking windows.  Please help me.  I don't know what else to do.

Answer
Hi,,

In my opinion, a professional locksmith should never be allowed to examine a reported stolen vehicle to determine last operation. LOCKSMITHING HAS NOTHING TO DO WITH THEFT!!!!!!!!!

It does not matter if you can produce evidence contrary to what the insurance company states.

You need an expert such as myself (I am the only game in town that has as many certifications if not more, than the insurance experts, that will take cases against these boys).

Some have tried to scare the insurance company into paying the claim by mentioning my name as their expert. This too, falls on deaf ears unless I am actually retained.

What you need is a third party expert to take apart their "forensic" report piece by piece, and it has to be proven that their methodology is flawed and that rarely do they have a factual basis for their conclusions.

I deal with these issues on a daily basis and have a tremendous success rate at exposing these guys for what they really are.

Check out http://www.autotheftexpert.com and give me a call tonight.

You will then see why the insurance companies get away with abusing the innocent insured.

Enjoy!

Rob