QuestionI was just in an accident, it was the other person's fault and her insurance is going to pay for it, 21st insurance i think. I have a body shop that is owned by my best friends father. I am new to the area and know he will do a good job. He is not on the list of preffered shops, but i trust him. The field inspector was originally going to come to my work to look at the car, but my friend said as this was not my own insurance i was dealing with, i should have them come to the car repair shop to make sure they are going to be fair. This seemed like a plausible idea, as i have never been involved in an accident before and have no idea what I'm doing.
Heres the wird part, after i called back to ask them to meet me at the shop, they stopped calling back. I havent heard anything about setting up an appointment, and then i got a call the other day from the other insurance saying they were looking into liability that i might share some fault (which i clearly don't).
What is going on, and what should i do? Their reaction was very wierd. Should i not have asked them to go to the mechanic and just meet me at work?
AnswerHi Shay,
The fact that you ask the adjuster to meet you at the repair shop should not be a factor in the problem that you are now having. I can only assume that the other driver has changed his story or something in the police report is causing them to take a second look at the case and try to place a percentage of the blame against you.
If you haven't already done so, you need to immediately report this accident to your own insurance company.
If you carry full coverage, it would be wise to have your own company repair your car and then deal with the adverse company regarding any percentage of fault.
I hope this information has been of help.
Your feedback by rating my answer will be appreciated.
Sincerely,
Bennie
San Francisco Bay Area
