Auto Insurance Claims: Diminished value claim, state insurance commissioners, diminished value claim

Question
Dear Sir,

Recently I had auto accident where I was rear ended. I contacted their insurance company and realized that they where just that once they are find out who is at fault they would decide what needs to be done. So I went ahead and claimed against my insurance company and got my car fixed after paying my deductible of 500 dollars.

I contacted the other insurance company again to claim for diminished value and they told me that they are still not able to contact the insured. And that if insured fails to reply back to the insurance company accepting that it was there fault with in 10 days they will close the case. Thus denying my claim.

All this after they have a police report about the incident.

Please advise me what needs to be done in a situation like this.

Thanks in advance for your advise.

Anil.


Answer
Hi Anil,

You should file a complaint with your state insurance commissioners office. If the facts of the accident are clear, you were rearended and the policy report says so, there is no reason for then not to pay the claim.

I hope this helps
Richard Hixenbaugh