QuestionQUESTION: Just installed a remote start. When I go to start the car the radio and fuel pump turn on but the car does not start. The car is a 2001 pontiac grand am.
ANSWER: Normally I would discard this letter about Viper, as it says
CLEARLY on the site, I don't answer support q&a for DEI products,
but in this case, this is why it's not operating. You missed a part.
See www.GMPASSLOCK.com
This is what's holding you up.
(SEE THE PLJX MODULE)
Good luck.
ALARMTEK
---------- FOLLOW-UP ----------
QUESTION: I already installed the XK01 and its not turning over.
ANSWER: Then it needs to be programmed or flashed for your vehicle.
Contact your seller for calrity on that point.
If sent to you without the proper firmware loaded,
it won't start.
ALARMTEK
---------- FOLLOW-UP ----------
QUESTION: If I put the key in the ignition and use the remote start it still does not start. Would using the key in the ignition be bypassing the Xk01.
AnswerThis will be the last response on this
question.
No, this is not a transponder type immobilizer.
just putting the key in the cylider won't work
on passlock II.
Passlock II is a circuit in the tumbler, a sensor
that needs to be bypassed for remote start, and if the xk01
is not programmed correctly, it will not work.
But I will end it here unfortunately
since I too sell the device and it's a conflict
of interest for my own customers.
No more support available here on
someone elses sale item, sorry.
Please contact your seller for this
level of service needed. I can only
provide this level of product
support to my own clientel.
Have a good holiday,
& Good luck with it.
A.
