Car Alarms: Viper 5900: Cannot unlock/disarm, designtech, kidwell


Question
I have had my Viper 5900 for about 6 months now and have had no problems with it until now.  I locked/armed the system last night after getting home just fine.  This morning I wake up and go out to my truck, press unlock/disarm and nothing happens.  I've tried pressing unlock, lock, still nothing.  My remote (FCC EZSDE17701) has brand new batteries and has not been damaged in any way during the time between me locking the doors and now.

I know each car is supposed to have a valet button but I have no clue where it is.  I live at an apartment complex and don't really want to have my alarm going off all day when I got and unlock the doors manually.  Do you have any suggestions as to what I might be able to do?  Thanks in advance.

Answer
Car Alarms: Viper 5900: Cannot unlock/disarm, designtech, kidwell
NO DEI
THIS IS AN AUTOMATED RESPONSE
TO YOUR DEI/VIPER/SIDEWINDER/HORNET/VALET
PYTHON/AUTOMATE/CLIFFORD/AVITAL/DESIGNTECH,
OR ANY OTHER DEI EQUIPMENT SERVICE OR,
SUPPORT REQUEST...

You must have missed the
big button (see attatched) that states
that I don't provide that service
here.

Sorry,
I am legally obligated to decline
this request due to a mutual
agreement between DEI & Myself.

Please go to either DEI directly (www.directed.com),
my forum at www.INSTALLSUPPORT.com or,
my collegue and Viper Tech Carlos Kidwell at
CARLOS.KIDWELL.@GMAIL.COM and retstate your
inquiry.

Thank you for
visiting ALARMTEK