Car Alarms: about ScyTek sensors, shock sensor, conflict of interest


Question
Hello, I just bought a the ScyTek VisionGuard 8000 for manual transmission vehicles. I also bought some of there accessories: Dual Zone Shock Sensor (PZI/PZII-DA), Single Stage Glass Break Sensor (GSI), and Dual-Zone Microwave Motion Sensor (MS-2). I am wanting to use all of them in my car, but the main unit doesn't have anywhere to plug these in? If you can help me figure this out it would be greatly appreciated.

Answer
Sorry you feel that way, but if you look at
this from my perspective, why would I want to
help the customer of the guy who I compete with
when I sell the same products, and my own customers
expect that level of technical service reserved to
them since they paid for it?

I assume you spent less elsewhere to get the
product, and that's perfectly fine, but to get
angry at the guy across the street who sells
the very same item because he declines to
assist you in it's implimentation due to business
policy, is just a personal problem you have.

I have been online doing this voluntarilly
for 12 years here at ALLEXPERTS.com and do enjoy
the interaction, so I will continue to regardless
of your bruised feelings, but it does raise my point
again, if you expected that your seller would step
up and help you install the products you bought,
but found them to be less them informative or
even gone when it came time to install it, then,
did you actually get the best deal? You may have saved $$
on the discounter, but now what? You see my point?

Aftersale Technical Support is first priority to my customers
here.
I grew my business online because I take step by step
care of my own, and if I choose to not be a free service for my
competitors to send me they're customers to do they're
job for them, that would be my problem. And I live
with that daily.

It's not personal, and I am not Macy's/Gimbels
on 34th st. I am just a guy who scratches out a living much
like you do. Look at it like this,
if I came to where you work, and said "here,
this is your competitions goods.
Let me have a few hours of your time for free because
I bought this across the street, but they won't help
me with it now."

What would be your response?

I hope you can shame the people you bought it from
for the support they owe you.

It's right that they do.

Good luck with your
project.

RM.