Car Alarms: Car completely dead. Is this an alarm issue?, valet mode, cutlass supreme

Question
Hi. I have a Viper 791XV installed on a '95 Cutlass Supreme. It has been sitting in Valet mode for quite some time, pending some bodywork. Just recently I went to start the car (as I do routinely) and nothing in the car worked. The lights, the ignition, LED indicator, all were dead.
I tried jumping the battery to no avail. I haven't had it tested, but when I touch metal against the neg and the pos, it sparks HUGE! I don't have the original remote, but do have a Clifford of the same model I can program if necessary. I'm running out of ideas here. Can you help?
If you don't believe this is an alarm issue, can you at least point me in the right direction?


Answer
This is an auto reply to the
DEI product question or, service request
you've made to ALARMTEK at
ALLEXPERTS.com

As it says on the site at
Allexperts.com, I don't do
DEI tech support here any longer.
They simply have too many issues
& problems. I will simply choose
that DEI supply you the answers for
your questions. www.directed.com

You can also try my forum for
intall techs who would have this
information as well.

www.INSTALLSUPPORT.COM

Lastly, you can write to:
sales@tampacaralarms.com
And ask for assistance.
They handle many of these
questions for us there.

Good luck with it.

Robert Martin/CEO
ALARMTEK AUTO ALARM
Forum: www.INSTALLSUPPORT.COM