Car Alarms: hey, galaxy 5000rs, series car

Question
I have a 99 Honda civic and installed a Galaxy 5000rs series car alarm and remote start.The remote will not unlock or disarm the alarm. I also tried turning on the car with the remote but nothing happen. Just wanted to know what could be the cause of it?

Answer
Did you just install it and it does not work?  Or did the system work previously and does not work now?  Was the vehicle recently jump started?  If it was recently jump started the system may have locked up and a simple reset may be all it needs.  This can be done by simply disconnecting the fuses that supply the brain and reinserting them.