Audio Systems: Bose AV3-2-1 system, mechanical failure, weird noise
QuestionI had to remove the front panel and pull out the DVD drive in order to remove a rented DVD that got stuck. I put the panel back on, reconnected it and turned it on. It would come on briefly, make a weird noise then shut off. I pulled the panel back off and now the DVD drive will not go back into the machine. What have I done and can it be fixed? Thank you.
AnswerPlayers are very "mechanical" with lots of moving parts that can and do fail. Unfortunately, the mechanics are controlled by a microprocessor in the electronics making it difficult to determine if the problem is from a mechanical failure or electronics or software.
If the system is more than a few months old or a couple of years it is probably wise to replace the dvd player with an external one that can plug into the a/v ports in the back. The fact your was grunting and grinding indicates it has some kind of failure going on - probably. You can purchase a pretty good simple dvd player for as little as $25.
That is my recommendation. Sorry for the bad news.
PS: Bose equipment is very difficult to troubleshoot due to the non standard approach used by the Bose designers. Getting parts and service for them is not painless.