Dodge Repair: 1994 DODGE CARAVAN, mr lacey, dodge caravan


Question
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Followup To
Question - MR LACEY--DO YOU HAPPEN TO KNOW HOW I CAN REACH THE DODGE FACTORY..SO FAR I HAVE BEEN UNABLE TO FIND A WEB SITE TO WRITE TO I MAY HAVE TO RESORT TO THE OLD FASHIONED POSTAL SERVICE OR 800 LINE.  THANKS FOR YOUR REPLY  I AM A SILLY WOMAN BUT I KINDA FIGURED WHAT YOU SAID WAS THE PROBLEM.  THANKS AGAIN  MY MOM IS ELIZABETH...THIS IS HER EMAIL BUT SHE DOESNT KNOW HOW TO USE IT.


MY MOTHER HAS OWNED THIS 1994 DODGE CARAVAN SINCE IT CAME OFF THE LOT...TWO WEEKS AFTER PURCHASE IT JUST QUIT...SHUT DOWN....THE FOLKS AT THE LOCAL DEALERSHIP SAID PROBLEM IN ELECTRICAL SYSTEM AND SAID THEY FIXED IT....OF COURSE IT WAS UNDER WARRENTY AT THAT TIME...ON AND OFF FOR SEVERAL YEARS SHE HAS HAD SIMILAR PROBLEMS AND MOST RESOLVED BY THE LOCAL MECHANICS SAYING IT WAS AN ELECTRICAL PROBLEM....DEALERSHIP EVEN TRIED TO SELL NEW TRANSMISSION BUT BRO-IN-LAW FOUND LOOSE WIRES HANGING UNDERNEATH THAT LOOKED TO BE CHEWED ON...THAT PROBLEM HAS OCCURRED TWICE I KNOW ABOUT.  DIFFERENT ONES HAVE TAKEN THE THING TO FIX IT SO I MIGHT HAVE MISSED ONE OR TWO...ANYHOW 2 WKS AGO NEIGHBOR MECHANIC FOUND LOOSE WIRES AFTER THING SHUT OFF WITH 80 YR OLD MOTHER.  HE SAID FIXED BUT WHEN I DRIVE THE SAME SYMPTOMS ARE OCCURING...A SHUDDERING ON ECCELERATION AND DECELERATION...MY QUESTION IS HAS THERE BEEN ANY KIND OF RECALL ON THIS ELECTRICAL TYPE PROBLEM OR HAVE YOU NOTICED SIMILAR SITUATIONS.  SHE WANTS TO FIX IT I SAY GET RID OF IT SHE SHOULD HAVE 4 YRS AGO WHEN IT QUIT. ANY ADVICE OR IDEAS? I HAVE BEEN LOOKING FOR A SIGHT ON THE WEB TO COMPLAIN TO THE COMPANY...ALL I COULD FIND WAS SITES TO BUY ONE.  I WAS RELEIVED TO SEE THIS SITE AND ASK MY QUESTIONS.  THANKS AHEAD FOR YOUR TIME AND ANY REPLY WOULD BE WELCOME.
Answer -
Hello Elizabeth

This year had a problem with elct wires yes . the was a recall . on the elct. fuel pumps and compuiter wireing i would contact the dodge fact. in detroit and tell them your problem from day one . and they should make it wright your mom got a lemmon good luck to you hun and you have a pretty name pete  

Answer
hello again

here is what you want to to is go to a dodge dealer and ask them for the phone number to a factery rep. they must give you the number it will be a 800 number . and it will be in your area where you live let me know how you make out pete