Lincoln/Mercury Repair: 2000 cougar, afriend, cougar

Question
afriend at work has problem pete was asked her sunroof drivers side wont close but did not say if there was a way to close without repairing problem just close and not use

Answer
Huh, well, I can't find where there are more than one sunroof on this car and to answer this I need to know what you mean by drivers side? If there is power to the motor, does it move at all? Is it off the track? There is only two things that make it work, the cable and the motor.