Small Engines (Lawn Mowers, etc.): MTD Riding Mower Steering Problems, spark plug wire, customer service phone number


Question
I have a MTD 12.5 HP and I'm having a problem with the steering drag link. I replaced the Drag Link Ball Joint & the Hex Jam Nut that is closest to the front tire because it kept coming off during mowing. After replacing the front parts the drag link ball at the other end of the steering drag link starting slipping off. What can I do to fix this?

Answer
Hello Mandi:

>>Always Remove the Spark Plug Wire/s before Working on Any Small Engine unless the Plug/s
must be Connected to the Coils for Diagnostic Reasons.
>>I Usually Tell the Customers at the Shop to Replace Both Drag Link Ball Joints (if Applicable) because you have the Same Amount of Wear on Both Sides and it is Usually Not Long After Replacing 1 Side that you will be Replacing the Other Side.
>>For Better Assistance, Send me the Model Numbers Off the Mower, Please. With these I can Locate the Proper Manual and Better Assist you. The Model Numbers are Usually Located Under the Seat on a Sticker or Tag on the Body.
>>Generally the identification tag is on a part of the unit that, even after years of use, rarely needs replacement. For most of MTD (includes Troy Bilt) power equipment, these tags are approximately 2" by 3" in size. They also have the MTD Products name, address and customer service phone number listed across the bottom. For hand held product, the tag is normally white and approximately 1" by 1/2" in size. Hand held i.d. tags are normally on an aluminum portion of the engine, somewhat set into the unit to protect the label from wear. (A bar code will also be on this tag.) Riding mower tags are located on the underside of the seat. For walk behind mowers this tag is found either on the deck or on the rear door of rear discharge units. Tiller model and serial tags are generally on the tine housing. **The model and serial tags for two-stage snow throwers are located on the bottom of the main gear housing which is often called the belly pan, while single stage snow thrower tags are next to the key and primer. For other products like log splitters, chipper shredders and edgers, tags can be found on the frame or main housing.**
>>If you Hit a Snag or this Does Not Correct the Problem,  I Hope to be Here if You Require More Assistance. Hope this Helps. Let me Know What Happens, Please. May the All Mighty Bless You and Yours. Be Safe and Happy. Thanks.

Good Luck

Respectfully

John

PS: I am Allowed to Answer 5 Questions a Day. If you See I am Maxxed Out, then Try Submitting your Question at or Just After 8pm EST (US). My New Day Starts then. Comments and Ratings are Greatly Appreciated. Thanks.

Respectfully

John