QuestionI am disappointed that I can no longer reach anyone by phone at Stihl and since I have not gotten any support from the dealer, my only recourse is to write you or throw the nearly unused saw away.
I used my MS 180C without any problem but returning to it later in the day I found it wouldn't start. This saw has maybe 30 hours total use. I have cleaned the NGK plug. Mixed Fresh 89 octane gas with Stihl oil and Stihl bar oil. Exhaust screen I cleaned and installed new air filter element. Checked spark by laying plug on side of engine and have spark. Dealer checked compression and was 110 and said I need new ignition module. I was suspicious that was the problem since I had spark. But I bought module ($40) and paid for diagnosis ($25) and installed it myself. Same thing: will not start, not even with starting fluid (ether). Not even a cough! I'm at my wits end and disgusted with this Stihl product.
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AnswerVil
First of all I would bring back the part back to the dealer and demand my money back.Since you paid for the diagnosis they are the experts and told you that was the problem.Stihl backs up all of there equipment and they make a good product but not all of there dealers are honest.Just for your information some of Stihl's chainsaws have a lifetime warranty on the ignition module's. Check with a different dealer to see if yours does.
Limited Lifetime Clutch Warranty Coverage
All STIHL trimmer, brushcutter, clearing saw, HT tree pruner, KW powered sweeper, edger, KM and MM multitool machines, hedge trimmer, BT 45, BT 120, and BT 121 boring gears models purchased after January 1, 2000 come with centrifugal clutch shoes that are warranted for the life of the product while owned by the original retail purchaser. For any of these products sold to retail customers after January 1, 2000 STIHL will replace any defective centrifugal clutch shoe for as long as the original purchaser owns the product. This warranty covers the cost of parts and labor to replace the clutch shoes. This warranty is limited to all uses except rental use. The lifetime warranty applies to the centrifugal clutch shoes only or the clutch assembly if the clutch shoes are an integral part of the assembly. Clutch drums, clutch springs, mounting hubs, bearings, fasteners and clutch housings are not covered under the lifetime clutch warranty policy. Lifetime warranty coverage for the centrifugal clutch is to the original owner only and is non-transferable.
Limited Lifetime Drive Shaft Warranty Coverage
STIHL extends a limited lifetime warranty for all drive shafts used in STIHL trimmers, brushcutters, clearing saws, edgers, HT 70, HT 100, HT 130, and HT 250 tree pruners (HT 73, HT 75, HT 101, HT 131 tree pruners are excluded) KW model powered sweepers, extended length HL model hedge trimmers, KM and FS split shaft STIHL KombiSystem multi-tool machines (power unit only), and MM multitool machines. For any of these products sold to retail customers after July 1, 1995 STIHL will replace any defective drive shaft for as long as the original retail purchaser owns the product. This warranty covers the cost of parts and labor to replace the drive shaft. This warranty is limited to all uses except rental use. Only the machine’s drive shaft carries a limited lifetime warranty. Drive shaft housings, tubes, liners, supports, couplers, bearings, bushings and STIHL KombiSystem attachments for KM model machines are subject to the normal warranty time periods of the machine. Lifetime warranty coverage for the drive shaft is to the original owner only and is non-transferable.
Also this Model is equipped with the STIHL's Easy2Start™ system makes starting STIHL outdoor power tools almost effortless.
The Easy2Start™ system eliminates the need for a strong fast pull of the starting cord. It also eliminates the resistance and jerks felt as compression is created in the engine's cylinder.
Sounds like you are losing compression to prevent a correct transition for combustion.FYI You said you " have cleaned the NGK plug. Mixed Fresh 89 octane gas with Stihl oil and Stihl bar oil." Did you mix chainsaw bar oil in with the fuel also>
