Small Engines (Lawn Mowers, etc.): riding mower wont pull uphill, chipper shredders, customer service phone number

Question
I have a 42" yard machines shift on the go 7 speed riding mower. It will pull on flat ground starting at about 4th gear. It won't pull uphill at all. I have replaced both drive belts. I have tried to adjust both the brake and speed rods. But the mower lacks the power to pull itself uphill and will not go at all until about 4th gear. Also the rear belt has come off a couple times. Is there something else I can check? The motor runs fine, starts easy. the blades are fine and engage properly. The only problem it seems to have is that it lacks pulling power.

Answer
Hello Kevin:

Send me the Model Numbers Off the Mower, Please. With these I can Locate the Proper Manual and Better Assist you. **Generally the identification tag is on a part of the unit that, even after years of use, rarely needs replacement. For most of MTD power equipment, these tags are approximately 2" by 3" in size. They also have the MTD Products name, address and customer service phone number listed across the bottom. For hand held product, the tag is normally white and approximately 1" by 1/2" in size. Hand held i.d. tags are normally on an aluminum portion of the engine, somewhat set into the unit to protect the label from wear. (A bar code will also be on this tag.) Riding mower tags are located on the underside of the seat. For walk behind mowers this tag is found either on the deck or on the rear door of rear discharge units. Tiller model and serial tags are generally on the tine housing. The model and serial tags for two-stage snow throwers are located on the bottom of the main gear housing which is often called the belly pan, while single stage snow thrower tags are next to the key and primer. For other products like log splitters, chipper shredders and edgers, tags can be found on the frame or main housing.**
Have you Checked the Clutch Idler Spring? Does it have Good Tension? Thanks.

Respectfully

John

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Respectfully

John