Toyota Repair: 2007 toyota camry sunroof, 2007 toyota camry, toyota camry

Question
QUESTION: my sunroof stopped opening , brought it in for repair still covered under warranty ,they told me it was not factory defect and i must have jammed something in there, also suggested ice might be reason, but this happened in september 2008

ANSWER: WHAT IS YOUR QUESTION FOR ME?

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QUESTION: my 2007 camry's sunroof won't open,it will tilt but not open.brought it in for repair and they won't cover it, my car is still under warranty, the top of roof is buckled near the rubber on roof. told me someone must have walked on the roof. i think this is defected, what can i do, only 20,000 miles on car have you heard of this before?

Answer
If there is body damage caused by an outside source then there is no warranty coverage, no I have not heard of a roof panel being defective or deformed, I have no way of determining nor can i make a decision whether there is a factory defect without phisically inspecting the car myself, if they tell you that it looks like someone walked on the roof and deformed it then I would have to agree with that.