QuestionI have a Golf VW 2000. The passenger window just now seems to have fallen out of track and into the door!!!I can't therefore roll it up! Is there an easy way to get the door panel open to fix it? is it easy?
AnswerHi, Carmel;
The repair for this concern is time consuming, and involved. However, it may still be possible to have this done at your best, local Volkswagen dealer free of charge. There is a customer service/customer loyalty(or something like that), campaign to repair these cars that still have a window issue. If it is possible, and your car still qualifies, the dealer will install a new regulator assembly on the passenger side, and also a new set of redesigned window clips on the drivers side of your car for free.
If however, your car no longer qualifies, I can describe for you exactly how to do this job. I've done hundreds. You'll need to acquire some specialized tools for the inner door panel screws, and the window clips. I will also tell you right now there are a couple of things that will require great care, and great strength in your fingers to get done too. But for now, let's hope your car qualifies for the campaign.
Until then the window can be retrieved with a piece of duct tape, and can be held in place with some small vacuum hose in the window track to keep it from falling again. Spread the window seals with a "bone," or a wedge of some kind. (Bones are nylon tools used for prying so as not to damage delicate components....window glass installer can tell you where to get a couple...2 would be nice to have in this case.) Use a piece of duct tape about 8, or 9 inches long, after folding over about 3, to 4 inches for a handle. Then allow the tape to dangle from your hand and slip into the space you've created with the wedge, and let the tape attach itself to the window glass. Remove one of the bones to push the back side of the tape to assist in making it adhere to the glass. Make sure it's on there good. Pull up, remove the other bone, get the glass into your hands, and guide it into the window track, (have the vacuum hose ready, and once the window is firmly in your grasp, pull the tape off, and push the glass all the way up into the rain seal all the way around the window opening. Hold the glass up by putting pressure on it, and use one of the bones to force one of the 2 pieces of vacuum hose into the window seal. One in the front, and then one in the back. That will hold the window in place until you can get the permanent repair done. Don't get too frustrated if it takes a couple of tries. I'm not there to show you how, but just get the vacuum hose into the window track, on the inside side of the glass. The vacuum hose should be about 2, and a half inches in front, and 3, to 4 inches in the back. Force it in there! It will hold the glass just fine. Small sized vacuum hose, like 1/4". That should do the trick. Good luck, Carmel, and remember if your car no longer qualifies for the campaign, just get in this forum again, and I'll instruct you as best I can with the repair.
