Tips on Buying Cars: warranty, internet sales manager, demo car

Question
I bought a 2010 Kia Forte last weekend.  It was advertised as new and the internet sales manager told me over the phone it had no more than 40 miles on it.  When I arrived, I saw that it had 5900 miles on it.  She apologized and said there was a computer error; it had been used as an employee demo car.

She took $500 off the price, but I advised that was not sufficient because the warranty was reduced.  She told me that the warranty would begin the day I bought the car and that it would be sold as a new vehicle, never titled before.  The normal warranty is 5 yrs/60k miles.  She said I would have 5 years from that day and until 65,900 miles.  I agreed to the deal and bought the car.

Since I believe in trust but verify, I sent an email to Kia to make sure this was correct.  They called me back and said it was not correct, that I would lose 5900 miles off the waranty and the warranty period began a year ago.

I called the dealer and spoke to the same internet sales manager.  She said Kia was wrong and she would straighten it out, and call me the next day.  It has been 3 days and no call back.  I left her a message today.

I'm beginning to think she either lied or made a huge mistake and now is hoping I'll just go away.  She seemed honest at the time, but now I'm not so sure.

Can you help me figure out my options?  In my view, I think they either owe me a replacement vehicle with a full warranty, or they should refund some money.  Should I contact a lawyer?  Someone else?

Thanks for your help

Answer
Hi Scott,

She has been 3 days and knows she is in the wrong and want you to go away hopefully

But will you ?,,, that is the question,,, here are your options.

1,,, Contact the dealer and ask for the dealer principal , if you get a song and dance, ask for the GM, politely explain the Internet person mislead you into a purchase, and you want compensation for the miles disallowed or another vehicle.

2,,, If the dealer plays hard ball with you, let me know at paulsenray@yahoo.com ,,, and I will take you to the next level.

Ray   
http://www.usedcartips.org/