Tips on Buying Cars: cooling off period, cooling off period, buying a used car


Question
I understand that used car dealers are not required to off the three day cooling off period, but what if they never provided us with there return policy?  We just bought a vehicle yesterday, took it to our mechanic and are not happy about it.  It's been paid in full.  What recourse do we have if any?  Thanks for your help.

Answer
Marie,

Thanks for your question.  Unfortunately, a dealer is not required by law to have a return policy.  They do not have to accept a vehicle back, once it has been taken delivery of.  The only thing that you can do is call the General Manager of that dealership and explain that you are unhappy with the vehicle and for what reason.  Explain that you are willing to purchase another vehicle from that dealer, just not the one that has issues with it.  Buying a used car is always risky, but sometimes very profitable.  In the future before you purchase a used vehicle, you should always tell the dealer that the sale is subject to an inspection by your mechanic.  It keeps them honest and it protects you.

Hope this helps.

Thanks - JB