Auto Insurance Claims: brake failure due to faulty service, Auto Diminished Value


Question
I had the front brake pads replaced in preparation for the drive to a new home in another state. When we started the trip, the brakes failed and I hit the car ahead of me. Slow speed, no injuries, but considerable damage to my car, along with the inconvenience and expense of being stuck where I no longer had a home. I ended up leaving my car behind so I could get to my new home before the movers. Insurance co's investigation revealed that the wrong brake pads were installed, causing the brakes to fail. What can I reasonably expect from the brake co?

Answer
Hi Kay,

The brake company should pay to properly repair the brakes, all of the costs associated with the collision repairs, a rental car or loss of use during the collision repairs and the diminished value of your vehicle as a result of having been damaged and repaired. They should also pay for the cost of any additional expense you incured considering you were leaving town when the collision occured.

For more information in diminished value, please visit www.collisionclaims.com .

I hope this helps
Richard Hixenbaugh