Questionmy husbands motorcycle was stolen and they are asking for alot of personal information which he has complied,can an insurance company use unrelated phone / text messaging be used to define a persons character
Answer Hello Angie,
Under the terms of your insurance policy, you are required to provide all information that is deemed to be relevant to the claim. In a perfect world, insurance companies require this information as part of a claims investigation which is fair an impartial.
No, they cannot use the information to "define a persons character". They can use it, however, if the information is relevant, and if the information gathered supports that the insured misrepresented the facts of the claim.
You can learn more about insurance investigations by reading some of the free articles on my website. You can begin here with an article that discusses what is reasonable and what is not.
http://solutionsforyourinsuranceclaim.com/Unreasonable-Insurance-Investigations.
Hope this helps.
Jane Pytel
http://SolutionsForYourInsuranceClaim.com
http://FloridaAutoInsuranceCentral.com
