Towing Issues: Car not properly towed, san diego police, tow companies

Question
Hi.  My company pays for monthly passes to park our cars in an Ace parking lot across the street.  The passes do not state any restrictions of any kind on them.  Last year, I parked my car in the parking lot over Thanksgiving weekend, with a valid monthly pass displayed on the dashboard.  I came back after the weekend to find my car missing.  There was no sign indicating where to call to find out where my car was.  I called the San Diego Police towing hotline, and was told that my car had not been reported as towed.  I also called Ace Parking twice, and both times was told that my car had not been towed.  Ace Parking told me the name of the towing company that they use, and that company told me that my car had not been towed.  I filed a stolen car report with the San Diego Police.  After 10 days of trying to get to work by train, I bought a new car.  Two days later (12 days after my car was towed), someone at Ace Parking called my company and finally reported that my car had been towed.  But by then, I had already bought a new car!  Do you think I have any claims against Ace Parking?  Is there any other recourse that I may have?  Who should I contact?

Answer
My first thought is OMG! Without butchering this to death, in my opinion contact an attorney! I hope you have ALL documentation, names, report numbers, etc. The HUGE problem is the tow company not reporting the towed vehicle to authorizes in a timely matter, usually within 24 hours. The law could be different there but with many tow companies this is the rule thumb. Some states and cities must complete the police call in before the hook up. Who contacted ACE about the found vehicle, the tow company that didn't have your car? The police might give you some grief for waiting so long, so be prepared.