Ford owners are given the option to purchase an extended warranty plan, which have an ESP contract number. A Ford Extended Service Plan contract number is used by dealerships to determine your warranty information, if your vehicle needs to be repaired. If you've lost it, the Ford Warranty Department can retrieve this information; even so you should maintain a personal record of it.
The ESP contract number is included in your contract. If you have lost the contract, contact the Ford manufacturer's warranty office by phone at (877)-339-1978 or (800) 325-3861. An automated system will answer the call. (See Warning for more customer service information).
Press the numeric keypad option for current customers. Then, select the numeric account and billing option, so you can be redirected to a live representative. You will be prompted to answer a series of security questions, such as the full name, address, and telephone number associated with the Ford vehicle and ESP account. You may also need to provide the 17-digit Vehicle Identification Number, which is located on the dashboard of your car.
Tell the representative that you need to have a copy of your ESP contract mailed to you. The representative will ask you to confirm the appropriate address. In most cases, it will automatically be sent to the address associated with the owner of the vehicle.
Allow five to 10 business days for the copy of the Ford ESP contract to be sent to you in the mail. The ESP contract number will be listed on the detailed contract.
