Auto Glass: 2004 Expedition Driver Window, grand marquis, wisconsin winter

Question
QUESTION: Ben, I have a 2004 Expedition. Today the drivers side window went down but would not come up. I was able to get the passengers side down and up from the driver side controls but there was a hesitation going back up. I'm thinking it's the switch. If that's what you think what kind of reasonable cost should I entertain ?

Thanks !!

ANSWER: Hello John,

This Ford switch is used on the Expedition, some F150 pickups, the Crown Victoria and the Grand Marquis.  The failure rate is a bit higher than average, so I would say there is a good chance that your suspicion of a bad switch is probably accurate.

If you purchase the switch from Ford it will probably be in the $70 range.

There is an aftermarket company called Dorman (part number 901-323) that also makes this switch.  Many of your local Autozone, O'Reilly, Carquest, etc. stores will carry that switch for around $50.

Let me know if they is anything else I can do to help.

Ben  ... the power window guy

---------- FOLLOW-UP ----------

QUESTION: Thanks Ben, I had to take it in...couldn't drive around in this Wisconsin winter with the window open. I was told it was the motor. Had it replaced for a total of $386.00 at Tuffys. Felt ripped off, but had to have it done. New motor. Not that it matters anymore but...did I spend too much ?

Answer
Hello John,

Are you sure it wasn't the cable regulator/motor assembly that was replaced?  That is the only thing that would explain a $386 job.  You probably would have paid about the same at the Ford dealer, so Tuffy's was no bargain.

Let me know if there is anything else I can help you with.

Ben ... the power window guy