Car Alarms: viper car alarm not working right, dash area, button spring

Question
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Hi wow thank you for the quick response!  Yes it does sound like it is in something like valet override, and after following the instructions i held the alarm button for up to 30 seconds I didn't get any reset..  I will try it for longer when I get to my car but, would u have any other suggestions?  or would u know how i got in this mode?  thank you  mark
Followup To
Question -
hi, I hope you can help!  I have a viper alarm from about 4 years ago..  I found the same problem in you forum, this is on my 1995 bmw, The problem is my alarm will arm and disarm on silent mode, the siren works with the panic button, The led light stays on consistenly, unless the car is turned on, I did press the aux button last night to arm the alarm and ever since i have noticed the problem.  The lights flash when arm/disarming, however the senor is also not working, I don't know what is going on please help thank you!  
Answer -
ok, lock your doors with the remote.
wait for 10 seconds, then using your key,
open the door. If nothing happens, the
alarm is in valet overide. Let's try
to go circumvent and reset this system.

Put the key in the ignition, and turn forward
all the way just before cranking. Then within
5 seconds, locate, press and hold in the
valet/overide button, found under the
dash area, (push button, spring loaded)
until the installed LED (the blinking light)
in your dash area goes on solid,
and the siren chirps once.

(Your valet switch might be the toggle
(on/off) type. in this case, key on,
flip switch in opposite direction,
then turn the key off.)

This should reset the alarm, and reset
the grounded relay on the starter wire,
allowing you to start the engine.

At this point, the only thing working would
be the keyless entry from the alarm,
if it came equipped that way.

Just Repeat these steps to place it
back to usable armed mode.
You may get 2 chirps, confirming it,
and the lights may flash twice as well.

That should do it.

Let me know what happens.

Robert Martin/CEO-ALARMTEK
www.CARALARMINSTALLER.com

Answer
No, how it happened, I could not say,
but if the valet is not working, the only
other thing to do here would be to remove it.

You can try www.directed.com to see if thecy can
offer some help, but if the valet switch is
not operable, then removal is immeninet.

Good luck.

ALARMTEK