Chrysler Repair: T&C 2001 LXI van: wont start, starter motor, vehicle theft


Question
I recently had a minor front end crash; air bags did not deploy. Now the van will not start. Has power to starter, but will not turn over.  Appears to be some sort of lock out switch. Any suggestions?   Thanks

Answer
Hi Phil,
I am a bit uncertain about whether the starter motor (which I associate with "turning over") is indeed cranking the engine or not Or do you mean that it won't "catch" and idle?
Let me assume the starter works, and that the engine won't catch and idle. That can either be an issue with the spark/fuel pump or an issue with the vehicle theft system. The former usually has the symptom of no spark at all or no sound of the fuel pump running for about 1 second when you first turn the key to the run position. The latter usually has the symptom of catching for about 2-3 seconds and then dying, doing that a couple of times and then subsequently not even catching at all. So rather than going through all the possibilities, would you be so kind as to tell me in other words exactly what is/isn't happening?
You can get back to me by using the "thank/rate" tab below without having to wait for me to be 'available' for a question. There is a space for comments.
Roland

thanks for your reply. the starter is not turning over at all, so it must some where between the ignition switch and the starter.

Hi Phil,
I don't have a manual so new as '01, but going with my '98 manual I would check that fuse 10 under the the dash(10 amp) and fuse 23 in the box under the hood (40 amp) are both good. Then listen to see if the starter relay in the box under hood clicks when a helper tries to start it. Then have the helper move the gear shift lever slightly off center to both side of the detent in the Park and the Neutral positions to see if that safety interlock might be out of adjustment, and again listen for the click. If you get the click, but no sound from the starter motor solenoid (a louder click) then check the wire from the starter relay socket to the solenoid on the starter (brown wire from the rearmost pin of the socket to the connector at the starter motor proper). If that is patent, the fuses are good and wire is good, and the relay clicks and you see 12V at the brown wire while the key is in the 'start' position, and the fat red battery wire is firmly connected to the starter motor, and the ground wire from the - post of the battery to the engine ground point is tight, and both battery clamps are tight, and the battery has not been damaged by the collision so as to be compromised, then the starter motor itself would be suspect. Sorry to run through such a long list, but those are all the possibilities I can imagine.
Thanks for the rating. Let me know what you learn.
Roland