Ford Repair: Fuel Pump, bosch fuel pump, excessive mileage


Question
Re -

Ford duratorq engine 1998cc Bosch fuel pump, (ford part number 1213937) for my transit van.

Would you agree that a well maintained Bosch fuel pump should last more than 70 thousand miles? Ford have said that they will not re - imburse the cost of the pump to me because 'wear and tear is the major factor'

However, Bosch Automotive Original Equipment Dept (Lee Duffy) says that 'You would expect a fuel pump to last much longer than this, easily 150K and that my 70k is not an excessive mileage' and 'Mine would be considered a very rare case!'
Callum Cameron from Feather Diesel Services, Ltd in Halifax say, 'A well maintained fuel pump should go way beyond 70k'

Many thanks for this,

Phil Curtis

Answer
If the vehicle is still under the Manufacture's Warranty, I would expect the repairs to be covered.  If it is not, and you did not purchase an extended warranty, you can assume that all repair costs are your responsibility. The life expectancy of a fuel pump is not based on the vehicle's mileage, but on the amount of time that it is in operation.  The fuel pump is on any time the engine is running. If the vehicle spends time running at idle, the pump could possibly have the equivalent of 100k miles on it.  There is no recommended maintenance for a fuel pump. Although, if the fuel filter is not changed regularly, it can add extra stress to the pump and shorten it's life.  I would not consider a fuel pump failing at 70k miles to be premature.  Unfortunately for every vehicle owner, vehicles and their components fail, and sometimes after the warranty has expired.

Sorry for your trouble,
Dave