RV Repair: refridgerator, authorized service center, refigerator


Question
QUESTION: Norcold N611 refridgerator does not operate on gas or electric. We replaced the board and no difference. It flashes a code 5

ANSWER: 1 Part No. 623934A (11-02)
Owner’s Instructions -
“Cooling Unit Sensing”
Serviceman - Please give these instructions to the vehicle owner.
Owner - Please keep these instructions with your Owner’s Manual for future reference.
These instructions describe a “cooling unit sensing” feature which may not have been in the original controls of your
refrigerator. Please use these instructions in addition to those in the “Operating the Refrigerator Controls” section your
Owner’s Manual.
Operating the Refrigerator Controls - (N61X and N81X models)
Cooling unit sensing:
The controls have the ability to sense the operation of the cooling unit. If the controls sense that the cooling unit has stopped
cooling:
- The heat sources to the cooling unit are turned off and are locked out by the controls.
- The ON light flashes about five times every three seconds.
You can reset the controls and remove the fault code one time. To reset the controls, shut off and then start the refrigerator.
- To turn off the refrigerator, push the selector switch to the OFF position.
- To turn on the refrigerator, push the selector switch to the AUTO position.
If you reset the controls and the fault occurs again before the refrigerator completes a full cooling cycle:
- The heat sources to the cooling unit are turned off and are locked out.
- The ON light flashes about five times every three seconds.
- This time you can not reset the fault. Have the refrigerator serviced by your dealer or a Norcold authorized Service Center as
soon as possible.
2
Fault Codes (N61X and N81X models)
Light and Status Meaning Corrective Actions
ON light is off
DC voltage is
unavailable to the
refrigerator control
panel or the
refigerator is OFF.
Check:
- That the refrigerator is ON.
- That the battery charging equipment of the vehicle is operational.
- That the AC/DC converter is operational (if applicable).
- See your dealer or authorized Norcold Service Center.
ON light and GAS light
both flash about once
per second.
No energy source is
available. AC voltage is
not available (or the
refrigerator is in Manual
GAS mode), and the
burner did not ignite or
re-ignite.
If in AUTO mode, check:
- That the refrigerator is plugged in to a servicable outlet.
- That the fuse or circuit breaker of the vehicle is intact.
- That the vehicle generator is operational (if applicable).
In any mode, check:
- That there is not air in the propane gas supply line. See "Removing air
from the propane gas supply lines" section of this manual.
- That the valve of the propane gas tank(s) is open.
- That the propane gas is at the correct pressure.
- That the manual shut off valve of the refrigerator is open.
- Reset the refrigertor by turning it OFFand then back to AUTO or
GAS mode.
- See your dealer or authorized Norcold Service Center.
ON light is on.
GAS light flashes
about once per second.
The burner did not
ignite or re-ignite.
The refrigerator is in
"gas lock-out", but AC
voltage has returned and
the refrigerator is
operating on AC.
Check:
- That there is not air in the propane gas supply line. See "Removing air
from the propane gas supply lines" section of this manual.
- That the valve of the propane gas tank(s) is open.
- That the propane gas is at the correct pressure.
- That the manual shut off valve of the refrigerator is open.
- Reset the refrigertor by turning it OFF and then back to AUTO or
GAS mode.
- See your dealer or authorized Norcold Service Center.
ON light is on , but
flashes off 1 time
about every 3 seconds.
The temperature sensor
failed. The refigerator is
operating on the "Back-
Up Operating System".
This is not owner serviceable, see your dealer or authorized Norcold Service
Center.
ON light is on , but
flashes off 2 times
about every 3 seconds.
The mode switch failed.
The refrigerator is
operating in the last
known mode.
This is not owner serviceable. See your dealer or authorized Norcold Service
Center
ON light is on , but
flashes off 3 times
about every 3 seconds.
GAS light is on.
The AC heater failed.
The refigerator will
operate on propane
gas only.
This is not owner serviceable. See your dealer or authorized Norcold Service
Center
ON light is on, but
flashes off 4 times about
every 3 seconds.
This is a fault within the
refrigerator controls.
This is not owner serviceable. See your dealer or authorized Norcold Service
Center.
ON light is on, but
flashes off 5 times about
every 3 seconds.
The refrigerator cooling
unit has stopped cooling.
1st time - Before reset
Check:
- That the vents are not blocked.
- That a door(s) is not open. Close door(s).
- That the vehicle is level.
2nd time - After reset
This is not owner serviceable. See your dealer or authorized Norcold Service
Center.
Art01583

---------- FOLLOW-UP ----------

QUESTION: I already Knew to call A qualified service man. I want to be the repairman.It is a control problem. I have had the burner lit and the fuel control valve works. i assume if i hot wire the electric it will work also. What else is in the circuit other than the main control board???

Answer
http://www.thetford.com/home/products/norcoldrefrigerators/tabid/195/default.asp
i cant recommend jump past or around anything.
it might need reset i would call norcold and give them your model and serial number and they will they you what pins to jump to reset it