Towing Issues: car towed, small claims court, strip malls

Question
We work in a plaza along with other stores, and there is no assign parking for any store. There is no signs that a car may be towed. One of our clients park in front of another store because well that was the only space available. The store where he parked had his car towed, can they do that legally?  I called the landlord of the plaza and he said that all parking is for all of the stores with no exception. Can we demand reimbursement for our client, because he is charging us?

Answer
It all depends on the laws of the City and State where you are located.  Each State has laws which regulate towing, and many Cities have enacted laws to further regulate them...

But I hate to say this, but "shared plazas or strip malls" are some of the worst places to park as some places believe that "THEY OWN CERTAIN SPACES" and that creates problems.

Now the property owner or designated manager is the one who as a rule is the only person authorized to have vehicles removed and that is true in many areas

This does sound a bit on the illegal side to me, but then again, without knowing where this happened its hard to really provide an answer here...

As to reimbursement, most likely this will involve small claims court, as the person who "authorized" (signed the paperwork ordering the tow) is the one who is really responsible and if they did it illegally (no signs is a red flag to me) then the court would most likely go against them...

Good luck and I hope this helps, but the information of where it is would greatly help.