QuestionQUESTION: My 99 V70 has stalled 15 times in traffic in the past 30 days. One dealer replaced 2 wiring harnesses and a battery cable. Didn't help. Another replaced the air mass meter. That didn't help either. Another says it's the accelerator. I see online that there have been many throttle problems with this model.
I think they should replace the throttle. It's under an extended warranty as a result of a lawsuit. They've cleaned the throttle twice and downloaded new softward twice so they obviously suspect it. They say the codes indicate all these other things. It feels like like I'm being ripped off while they delay the warranty work. Why should I believe them?
ANSWER: before i can tell you what problem you have i need fault codes it is possible that you bad throttle body but also you can have different problem are you going to Volvo dealer for repair .how many miles and what fault codes do you have if you getting same fault codes im sure you have by now some fault codes stored in engine computer that you cant see but the Volvo dealer can see so if you have repeat fault coming back than you have to replace throttle body which will be under warranty you have to do first the wiring and software update before you can replace throttle all those items that you listed you had replaced except mass air flow sensor are correct so far you already have all that now done i don't thing is the accelerator .but send me fault codes form before repair that you had
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QUESTION: Thanks! Mileage is 80,000. Stalling has been getting more frequent over last 35 days. An independent Volvo shop finally got ECM code 902F and sent the car to a dealer saying it needed throttle replacement under the extended Volvo warranty on that part. Dealer confirmed the same code but said it points to the accelerator module so they replaced that ($350). They are test driving it now. I don't believe it's fixed. I think they're refusing to replace the throttle which my research shows has been a major problem for Volvo. Could it be the accelerator or do you think they are refusing to do the warranty work?
In checking old service records, I've discovered that a different dealer, back in January 2003, installed a "throttle body, part #8644347", downloaded "software control module 8015 W93" and did "engine control module fault tracing diagnostic trouble code (B) and "ETM reload" - all at no charge. Is that throttle body the part they would use today or is it from the original manufacturer that was discontinued in 2002? Is the "throttle body" the entire ECM module or just part of it? Does Volvo really require replacing the wiring and the software before they will pay for a throttle replacement? This throttle has been cleaned 3 times since April 14 but didn't help. Software is current. What if the codes don't appear (we got no codes the first few times it stalled). Are codes only stored if the Check Engine light comes on (usually it hasn't). Appreciate your opinion!
ANSWER: it is how the mechanic and what Volvo dealer diagnose the problem until then you cant do anything but etm is under warranty i replace them sometimes also not so much as couple years ago before software update but most the time software fixes the problem it looks like you have bad etm but you cant do anything mechanic how diagnoses the car he makes the call and yes the gas pedal is related to that fault codes also as possible cause what you can do i guess after gas pedal now only thing that is left will be etm which will be under warranty if the same fault codes comes back you can tell them you like refound for gas pedal it was not the problem sounds good :)the part no of etm is same as new one just software is updated etm is not ecm it just slave+response module were do you fix you car ? what area are you in state city?
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QUESTION: We are in Atlanta, GA. On Saturday, April 28, we picked up the car. Volvo had test-driven the car and was convinced it was fixed. We drove it three miles en route home and the car stalled again. Took it back to dealer. Mechanic himself drove the car and it stalled. No error code appeared but the mechanic was convinced it was the electronic throttle and replaced the part. We drove car home. Later that day, drove car again and it stalled with virtually the same symptoms as before. We don't know what to do at this point. The error codes seem completely unreliable. We have not yet received a credit for the accelerator module. (Were told they could not give us a credit on a Saturday.) If we take it back to the same dealer, this will be the 4th time this dealer has seen our car in a week. This will be the seventh time we have taken our V70 in with the same problem within the last month.
Are the new electronic throttle modules working? Is Volvo recycling reconditioned parts? How can we figure out what is wrong when the computer codes are not reliable?
ANSWER: do this take loner car from de Volvo dealer let them figure out what is wrong they can call Volvo engineering for assistance you stay in loaner car until is fixed but also be nice but not happy when you go there you will get better results also speak to the service manager tell him that you were there couple times and you like the car fixed the right way im sure you have problem that was overlooked by mechanic you can request different mechanic to work on your car i cant tell you from here what problem you i need to drive feel it
new etm are ok no problems only you can put differernt etm to the car or you can damage the etm by installing let me know when the car gets fixed what is gone be
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QUESTION: Thank you for your help and interest. We really appreciate it. We talked to a friend locally who thinks the problem might be the control modulator. He described it as "the main brain" of the car. Do you think this is a possibility? If this is the problem, why would the only symptom be the stalling/stopping, which definitely looks like an electronic throttle problem?
We are hoping the dealership will drive the car today with a computer hooked up so we can get a better idea of what exactly is going on.
ANSWER: im sure you will have some fault codes i don't thing your ECM is bad you can have also bad abs module that sends to abs main signal but you would have fault codes in most cases also you can have different problem like maybe you fuel pump stops working or ignition problem you need to have all gauges and i and diagnostic items hooked up to the car and drive until you see the problem that is how i would approach your problem .let me know if you have fault codes and which ones today when you go to a dealership
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QUESTION: The dealer had the car all day today and did not get the car to stall with the computer plugged in. We have been trying to get them to agree that they should put a cap on how much diagnostic time they will charge us for. We offered to pay a $98 diagnostic fee. At this point, the service manager has told us that for that amount, they will put all the old parts back on the car and we can take it someplace else, but if we do take it someplace else, Volvo will have nothing to do with us. We have called every level of Volvo management up to the office of the president and they have all said they should not have to put a cap on how much diagnostic time they charge us for. Since they have had the car for more than a week and have test-driven it more than 100 miles and have been unable to get enough data to correctly diagnose the problem, it makes no sense to us to give them a blank check for diagnostics. I am going to call the Volvo 800 customer service line and ask if we can take the car to a different dealer. If we take it to an independent mechanic again, will Volvo indeed have nothing to do with us?
It is our feeling that Volvo built their reputation on safety. But a car is only as safe as the service. We have been put back on the road with an unsafe car multiple times in the last several weeks and no one in the Volvo organization has expressed any concern or apologized to us. We have tried to be patient but this is really unbelievably poor customer service. We can't even agree to a diagnostic fee with them.
ANSWER: you can go to any Volvo dealer nationwide anytime just get you money back for those parts that they installed put old parts back and go to different Volvo dealer you don't have to go to the same dealer go to different Volvo dealer also Volvo has nothing to do with your repair the Volvo dealer is responsible but Volvo will not refuse as costumer and you can go to any other Volvo dealer don't worry what the manager what he is telling you
try call Volvo about your problem or better bring your problem to attention to the owner of the Volvo dealership let me know when it gets fixed
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QUESTION: We really appreciate your input. We did have the car towed to a different dealer. (Actually, this is the place where we bought the car 8 years ago. And this is where they tried to fix the stalling several weeks ago by replacing wiring harnasses and battery cables.) They have had the car since Tuesday afternoon but have found no new codes. They said they are going to try a new fuel pump.
Here is the computer info we have ... this is the info that was sent to the first dealer, when we thought the problem was the ETM ...
IMM-321 Initiation signal from engine control module (ECM) missing
ECM-951F Accelerator pedal (AP)position sensor - faulty signal
I'm not sure what other info on this printout would be informative for you. There is a long list of stuff that says "No diagnostic trouble codes are stored," including ABS, CCM, CDM, ETM, PSL, SRS, TCM, VGLA.
We thought that a field technical specialist had been assigned to our case but neither dealer has said much about that. Does Volvo ever send anyone to a dealership to help in a situation like this?
Are there some things that they really can't diagnose with the computer codes? Since they aren't getting any codes now, they decided to put on a new fuel pump and see what happens.
Neither dealer has been willing to give us a courtesy car. Seems like they would want to do that so we would enjoy driving a newer Volvo and feel loyalty to the dealership.
Answerevery Volvo dealer is different with service yes the Volvo engineer can come out if the dealer request it i don't know what to tell you that fault indicates something is wrong with etm system many things are realated to that system it is possible that the fuel pump is bad i would not replace fuel pump as mechanic if i don't duplicate problem even if i drive the car for month that is the only way to fix you car and feel you problem
