Used Cars: my car, hr time, car deal

Question
I both a car, and then next day the transmission broke down , the dealer have a obligation to pay for the repair ? or i do ? i pay cash for the car.

Answer
Hi Erasmo,

Wow! I am sorry to hear about your problem. Transmissions usually don't just go bad in a day which would make me really wonder if the dealer knew there was a problem brewing there or not. The short answer to your question (at least in the states I am aware of) is if you go to a dealership (new , used or both) and buy a car then once the papers are signed then you own the car and the dealer's liability ends when you drive it off the lot. If the dealer or his representative goes to your house and solicits your business away from the lot then you have a 72 hr time frame to change your mind ...needless to say that doesn't happen very often. That said car dealers are business people too and they know if they don't do something to try to make things right by participating in getting your car repaired to some degree that you are going to tell everyone you know and a bunch of people you don't know not to buy from him! The average dealer profit on a car deal is approximately 2500 (less in a used car only store and less again if you paid cash). My point is it doesn't take more than 1 lost deal because of your bad experience to make picking up the tab for all of it or half of it or he pays for the labor to replace the tranny and you pay for the part or something! Thats how I would appeal to him if I were you. Take some friends in with you who you can tell him are potential customers he will never see if he tries to hang the whole repair cost on you. What he is legally required to do (usually nothing) and what he is willing to do because it's good business (something) are worlds apart. If the salesman said the car had been inspected or gone thru their shop you have additional things to point out to him. If they claim it was inspected then ask to see a copy of the inspection write up ...there is one on every car that goes through almost every dealers shop in the U.S. The service manager then brings the list of everythjing that is wrong with the car to the dealer or manager and a decision is made on what to fix (all safety issues) and what to not fix (other non safety issues) or whether they even want to keep it or wholesale it or run it thru the auction. In addition to what i said above my advice is this ... donot waste your time or breath discussing this problem with the salesman or his boss (the closer) or even the sales manager (if there is a separate sales manager) those people are all paid a commission on the profit from your deal and are generally only able to tell you no or maybe and most aren't empowered to say yes. the General Manager or Owner because it's their business that will suffer when you tell 20,000 people how they ripped you off then wouldn't stand behind their product! AND they are able to do anything they want to make sure you are made a happy customer! Expect to be offered some sort of a split.


I you have any follow up questions feel free to ask! My job here is to make sure you are completely satisfied with the service you get from allexperts and if you are not able to send back my ratings survey (when you get one) with perfect 10's for any reason then please contact me andi will clarify or add to anything I wasn't able to mak clear.  my email address is roadloans@gmail.com and I am at your service until you have all of the nswers you came to get!   hanks for your question ...Roger  

P.S. sorry this answer didn't get right back out to you as quickly as normal I didn't see a notification that I had a question in my que to answer.