Auto Insurance Claims: stolen vehicle question, California Auto Theft Claim SIU Investigation/Denial Consultant/Expert


Question
my truck was stolen from my driveway.  two nights before my keys were stolen from a local casino.  They found my wife's van which was parked in the casino parking lot and stole it along with my cell phone which was in the van.  I filed a report with the casino security.  I didn't bother with the sheriffs office because it was on tribal land.  Well, I called my cell phone carrier and got the last few numbers that was dialed from my cell phone and started calling.  I got an answer from a guy and told him what had happened and that the person who called you stole my van and in a few choice words told him that I better get it back.  Well, about 10 minutes later I got a call from the thief.  He said he had to take some females home so he took my keys and van.  Why I don't know.  the guy seems pretty dumb.  anyway, he said he had returned my van to the parking lot and the keys were in it.  I called the casino and sure enough it was there.  The van was turned upside down and in the center console was a copy of my wifes drivers licence.  It was on the seat when I found the van. So i know he knows my address. and my truck key was not on the keychain when I got to the van.  The next morning my wife woke me up and said my truck was gone.  Sure enough it was.  i called the police and reported it stolen and called my insurance agent.  After all of that the question that i have is will my insurance company pay?

Answer
Hello,

I thought I was the one that had the stories of auto theft with our store repairing over 10,000 theft recoveries in 17 years.

I don't understand about the van being upside down.

I have no idea as to if the insurance company will pay and you will have to find out.

I am confused because you addressed the van and now you say your truck is gone. Are they the same vehicle?

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