Tips on Buying Cars: will dealer-to-dealer transfer cost me?, dealer markup, satisfaction record

Question
Hi Jeff,

First of all, thanks for answering my question! My wife and I have settled on a base model Toyota. And while they make it in the color we want (black), that is also the color everyone is getting, meaning its never on the lot when we go to discuss with the salesperson.

I have been in contact with two different salespeople at separate dealers - both tell me they can do a simple transfer request to get the vehicle I want from another dealer... but will that cost me in the end? That is, when they write up the final bill for this, that, and the other thing, will they make an effort cover that cost in the sale of the vehicle?

And on that - are there any other things that I should look for on the bill, and say that I wont pay for? (e.g. destination charge? handling fee?).

Thanks in Advance!

Answer
1) If they can get the car you want from a dealer that's within a reasonable distance (say, 50 miles or less), then there shouldn't be any extra charge to you for getting the car.  The simple way to avoid extra charges altogether is to get everything in writing, IN ADVANCE.  Treat this purchase as if you were ordering a new vehicle from the factory; when the order is placed, wouldn't you know up front what all the charges would be?  This should be no different.  On the down side, Toyota dealers are notorious for their poor sales satisfaction record, and underhanded, deceptive paperwork tactics are at the top of the complaints list.   

2) Make sure that EVERYTHING is spelled out in writing before you sign the paperwork, and read the BACK of the contract before signing, as well.  Fees vary greatly from state to state, so it's hard to comment there.  But you can watch out for statements like "additional dealer markup or profit, market adjustment price" and so forth.  These are just needless markups (and pure profit) for the dealer.  Watch out for advertising charges, and any kind of security or protection packages.  If you're buying brand-new, then there shouldn't be any charges for new-vehicle prep, washing, waxing or fuel charges.  Many dealers try to add these things on, but the factory foots the cost for all of them, so they shouldn't cost you a dime.  I guess it just comes down to common sense;  if you don't understand a fee or charge, then question and challenge it.