Tips on Buying Cars: New car contract cancellation, nissan maxima, contract cancellation


Question
Hello.  I bought a new Nissan Maxima this past Thursday.  I also purchased paint protection on the car.  When I took it in to have the paint protection done, they pulled off the clear plastic that was protecting the front of the car from bugs and such.  When they did that, they pulled off some of the actual paint.  They say to bring it back in on Monday and they will fix it and I will not be able to tell where the car has been repainted.  I know how extremely picky I am and I'm worried that I will not be satisfied with the touch up.  If I am able to see the slightest bit of paint where it should not be, I will not be satisfied.  I want to make them give me something in writing stating that if I am not 100% satisfied that they will give me another car with the same options for the same deal that we already made.  What if they refuse to do that and I'm not happy with the way the car looks?  I thought there was a three day cancellation on any contract in Florida but my contract specifically says "NO COOLING OFF PERIOD".  Please help me figure out what my rights are with this.  I don't think it's unreasonable to expect my 2009 car to be perfect.  Thank you!!

Answer
Let me make sure I understand the situation: a plastic film applied to the car that was supposed to PROTECT the paint finish has resulted in some paint coming off the car when the film was removed?  Forget just the area of the hood that this happened to- what about the paint on the REST of the car?  I'd be very concerned that this could start happening in other areas, several years down the road.  If they aren't willing to give you written assurances that:

1) their repair will be unnoticeable upon close inspection,
2) their repair will last the reasonable life of the car,
3) that this problem will be covered under warranty if it starts to appear elsewhere,

then I'd be asking for a different car, or my money back.  As for the three-day "right-to-rescind" law, it varies from state to state, so you'd need to check with the State of Florida agency that regulates this law.  Here in New York, it's the state attorney general's office.  In most states, it applies only to certain sales or situations, and certainly does not apply to every contract written.  BTW, where in the state are you?  I try to spend as much of the winter as I can in the Tampa Bay area.  Yes, that's right: the dreaded "Part-time Snow Bird!"