Auto Insurance Claims: storage fees, storage fees

Question
i let my brother in law borrow my car and it was rear-ended. It resulted in a total loss. he took it to a shop (his friends')  Originally it was a hit and run and i only has liability. Fortunately a good Samaritan called it in and the other insurance will pay. I did not deal with the shop at all> in fact the didn't even know my name. When the insurance called to pick it up they said we owed storage fees. We had a conference call with the insurance the owner of the shop stated he didn't know who i was and had had no dealings with me but he wanted his money> Hr had agreed with my brother in law and said he would not charge so i didn't worry about it. Since he clearly told the insurance he did not know me and no agreement with me, I went to pick up my car as my name is on the title and it is my car. Now the insurance wants to get the ok from him (owner of the shop) to pay my claim. He clearly told them he had no dealings with me. They also want to pay the fees from my settlement, and this would mean i would owe him money after my claim is paid. Why is the insurance trying to please him when i am the owner of the car their insured totaled? Plus originally the owner of the shop did not call them to tell them i had picked up the car. They called him to make sure it was ok with him to pay me. Why is the insurance asking him if they can pay me. Should the insurance have called him  even though i told them i already had the car in my possession? Please help!!! Thanks,
Christina

Answer
Hello Christina,

If you hold the title to your car, it is your car. They need to talk to you. However, the insurance company probably wants to make sure everything is on the open up and will not later be called for a second payment regarding the same damages.

Should have they dealt with him? Probably not, but probably nothing you can really do.

I hope this helps,
Anne
http://www.quirogalawoffice.com/