Auto Insurance Claims: auto policy claim, state insurance commissioners, new york state insurance


Question
i have a auto policy with geico in new york, i moved to georgia last year, i did not inform geico of my change of address, i got into an accident recently and now geico does not want to pay my claim because i did not inform them of my move. I'm still a legal resident of new york and my car is registered there

Answer
Hi Steve,

Most insurance policies require that you notify the insurance company within 30 days of a change of address. However, I do not think this is grounds for denying coverage. They should simply calculate the difference in premium and have you pay that difference (if any) and the claim should be paid.

You should elevate the claim to the adjusters manager. If you sitll get no where you should file a complaint with the New York State Insurance Commissioners Office.

I hope this helps
Richard Hixenbaugh