Auto Insurance Claims: Auto Ins Claim, national grange, small claims court

Question
I was rear-ended a few weeks ago and got a rental car to get around while my car was in the autobody shop.  I have rental coverage & my insurance company would only pay $15/day and I had the rental for 17 days total from Enterprise.  Enterprise told me they would direct bill the other insurance company since that party was at fault in the accident.  Enterprise had the claim number, etc. However, I just received my credit card bill and the difference was charged to me and not the driver at faults' insurance company.  I called Enterprise Friday and they said the that driver at fault's insurance company refused paying for the rental.  I called my credit card company to put this charge of $263.00 in dispute.  I have tried calling the driver at fault's insurance company 'National Grange', a couple of times with claim number contact name given to me, but only get this contact's voice mail.  I do not feel I should have to pay this since I was not at fault in this accident.  Could you please give me some info on what I can do now?  Thanks!

Answer
Hi Chris,

Your insurance company will be going after Grange to get their money back wich includes the rental that they paid. You can ask your insurance company to include the entire bill (including what you paid).  The when they get reimbursed they will will send you a check. You will need to send your insurance company the paid Enterprise bill.  If that is not possible for some reason, you will need to file suit against the at fault driver in small claims court.

I hope this helps
Richard Hixenbaugh