Auto Insurance Claims: Accident Towing, salvage auctions, texas dmv

Question
You are right.  We own and operate 4 Independent Salvage Auctions in Texas:  ACAP,BCAP,CCAP,DCAP  We also run a Network:  www.txian.com  

We know and work with the folks at Verastar.  Janet Covey is a pleasure to work with.

I sounds as though are accident scene rules are similar.  It is stated by Texas DMV, that if a request is made by the owner to tow a vehicle to a specific location, it must be towed to the requested site.

My thinking is that if a blanket request is made by an Auto Financing Company to tow all of their vehicles involved in an accident to a specific location it must be honored.

There is an upside for the towing companies on rotation in these cities.  Currently they are paid for their tow when they vehicle is claimed or picked up.  If abandoned they are paid after the pound sale (45 days).  

Under our scenerio they are paid immediately at time of drop off.  The facility would be open 24/7.

Insurance companies could use the web-site at their leisure to look for vehicles.  We can even invision that we would notify them in some cases.  This would also provide immediate direct contact with that lein holder.

The facility we would initially set this up at is DCAP.  It is a 75 acre state of the art facility.  32,000 square foot, 15 acres of 6 inch concrete for sale area and vehicle inspections.  All companies have their own inventory areas, 7000 square foot traning faciltiy, complete with a 4 post lift, mens and womens restrooms, 24 workstations with T1 lines.  Our buyer lounge provides internet access for our buyers on our sale day.  We allow them to use the computers to bid at Copart and IAA (our thinking is, if they need a car they are going to bid on it, we might as well make it easy and keep them here).  www.dcapauction.com

I appreciate your comments.
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Followup To

Question -
In our Metropolitan area, when an accident occurs, vehicles are typically moved by police to that city's police auto pound.  These pounds are typically dirty, extremely crowded and run with minimal staff.  The only exception to that is if the owner request the vehicle be moved to a location of their preference.

Question:  Can Lein Holders issue a blanket request that all of their vehicles in a specified area be towed to a facility of their choice.  When authorities run the VIN thru DMV, it will point out who the lien holder is.

Thanks.

Answer -
Man, you're preaching to the choir!

I think all city impound yards are the same way, not to mention the corruption and how they treat the cars.  I'm in Atlanta, which is a great city to run a lot in.  The reason?  The city has a rule that the lot cannot release the vehicle until the owner goes to the actual police department and spends 1-2 hours in line to get an official release.  They almost always require some documentation that is actually inside the vehicle so the owner ends up having to do this twice.  Of course, all the while, the $20.00 a day storage charges are racking up.  If someone has a stolen vehicle recovered in Atlanta, they won't bend the rules either.  I as an insurance rep have to go down there and stand in line to get the car.  Outside the city, the tow yards will allow the owners or representatives to come straight there and show ownership docs, which creates far less hassle.  But, I do see all of the tow yards stacking the cars against each other causing additional damage, failing to cover broken windows or even taking the time to put windows up.  By the time I get to see these cars, they have water damage on top of the collision.

To answer your question though, the city governments are only going to do what the law forces them to do and unless a law is passed requiring them to establish a database of lienholder preferences, it's not going to happen.  If the person driving the vehicle still has the option as to a tow yard, I'm not sure what the purpose would be in what you're proposing unless you're talking about abandoned vehicles.  Something tells me there is an interesting story behind your question.  Feel free to expand because you're touching on a subject that I have strong feelings about.  I think we need an "impound bill of rights"!

Answer
Doug,
I hit the wrong button and rejected your last comments.  
What you're proposing sounds very interesting and is something that I'd like to help you explore.  Feel free to email me your contact info at webfootga@yahoo.com so we can talk about some ideas.