Car Alarms: viper 300esp going off, please help?, google search, support question

Question
i have a viper300 esp and i the alarm is going off and not responding to the remote. i can't seem to get the noise to stop (at least by triggering again) or start my engine. i've tried so manny things like putting my key in the ignition and turning to on position, then pressing the black button at the bottom like the manual says.. and i've tried pressing the remote sequence 1, 2, 1. i need my car and i don't know what to do.

Answer
THIS IS AN AUTORESPONDER TO A DEI
EQUIPMENT SUPPORT QUESTION...

I No longer am responding to these questions
as it is clearly posted at www.CARPROTECTOR.com
that we don't supply any support questions
on any DEI equipment here at all, period.

Not trying to be a d***, but I am obligated
to decline.

Please try a google search for your problem,
or, just read the big sign I placed on
the ALLEXPERTS site to direct ANY DEI support
Q&A that arises.

ALARMTEK