Car Alarms: Sidewinder Alarm Problem, alarmtek, starter system

Question
My sidewinder alarm stopped working for a hour or so but came back to life without any trouble shooting. About 3 days later alarm crapped out completely.

Answer
This is an Automated Response to
your inquiry from
ALARMTEK at ALLEXPERTS.com:

No Sorry,
  You must have missed, the big fat
"BEFORE YOU ASK" button I put up on the
site you just came from, but to be clear,
I don't do anything here for Directed Electronics clientel.

These would include:
Sidewinder/Rattler/Hornet/Python/Viper/Clifford/Designtech/
Automate or, Avital customers.

  I do/will not provide DEI installation manuals,
installation services, product support, or anything else
here for any car alarm or, remote starter system,
sold at DEI (directed electronics).

They have asked us to kindly not provide these services
to you as they're policy is to not supply
INSTALLATION guides, or any kind of free product support
to they're own customers due to "Dealers Only", pay for
continued support, set up they are so famous for.

Apparently, they are not intersted in helping
the "END USER" (you) to help themselves as I am
with my own customers and equipment buyers,
as it cuts into they're bottom line.
Pitty.

I know It's unfair, & unfortunate,
but since they asked nicely that I
do not provide this help as well,
I must respect that position,
as I hope you do & can as well.

However, you can get USER manuals at www.directed.com
or, use they're Dealer Locator to get services or
they're products near you.

Sorry, but it's they're company policy,
not mine.

Good luck.

ALARMTEK
INSTALLSUPPORT.com

(hint: Make them earn that support money!
Ask alot of questions and get the answers
you need on the equipment they sold you!!!)