Car Alarms: Rest Passlock, alarmtek, factory computer

Question
I got Futureshop to install a remote starter/alarm on my 02 Escalade. Everything worked fine for a few days, Now the truck is sitting in the Futereshop parking lot and won't start. Everything else on the remote works, all lights go on, But just doesn't start. GM says bring it in and they will reset the Passlock, and I was wondering if I can do that myself or not? Please advise. Thank You!

Answer
Sorry, but the passlock is GM's way
of getting you coming and going.

There is no outside method other then circumventing
it momentarilly to allow remote start, which won't
fix your troubles.

Nope, this is a GM issue and has to be corrected there,
or an outside shop will charge you bukoo bucks
to replace the whole VATS. (VERY PRICEY $$$$!)

Sorry wish I could be more help, but if it's
intermittent now, then it needs they're technician,
they're factory computer diagnostics to fix it.

There will be a fee involved to reset it, but much less
then replacing the entire VATS-Passlock system.

If you do find another fix, let us all know.
This is NOT uncommon. It is GM's way of keeping
it all inhouse, security wise.

Let us know what you find out.

Murph/ALARMTEK GM/VIPER TECH.