Small Engines (Lawn Mowers, etc.): Troy Bilt Junior Tiller, chipper shredders, customer service phone number

Question
My tiller runs Ok at low speeds but if I try to run at a high speed the engine gets
hot and seizes up. When this happends you can not pull start it untill the engine
cools down then it runs ok again. It has a new carb. and the oil is full. This tiller
is 20 years old but is not used for more than 2 hours a year.
Engine # H35-45572N  s/n 2237B

Answer
Hello Reuben:

>>Go to this Site Addy, http://www.jackssmallengines.com/help.cfm/ and Select "Shop Online Parts Look Up". Now Select "Parts Look Up". Now Select your OEM and Select the Model Tab. Enter your Model Numbers and Click Search. Now Select your Model and Double Click on it.
>>For this Unit I Require the Unit Model Numbers.
>>Generally the identification tag is on a part of the unit that, even after years of use, rarely needs replacement. For most of MTD (includes Troy Bilt) power equipment, these tags are approximately 2" by 3" in size. They also have the MTD Products name, address and customer service phone number listed across the bottom. For hand held product, the tag is normally white and approximately 1" by 1/2" in size. Hand held i.d. tags are normally on an aluminum portion of the engine, somewhat set into the unit to protect the label from wear. (A bar code will also be on this tag.) Riding mower tags are located on the underside of the seat. For walk behind mowers this tag is found either on the deck or on the rear door of rear discharge units. Tiller model and serial tags are generally on the tine housing. **The model and serial tags for two-stage snow throwers are located on the bottom of the main gear housing which is often called the belly pan, while single stage snow thrower tags are next to the key and primer. For other products like log splitters, chipper shredders and edgers, tags can be found on the frame or main housing.**
>>Send me the Model Numbers Off the Unit, Please. With these I can Locate the Proper Manual and Better Assist you.
>>However, if this is a 2 Cycle Engine;
>>Remove the Muffler and Look Inside the Exhaust Port. If the Cylinder Looks Scratched (should look smooth like glass), then the Engine has been Operated with the Gas Mixture incorrect and the Engine is Trashed.
>>What Ratio is the Fuel Mix you are Using in this Engine?
>>If you Hit a Snag or this Does Not Correct the Problem,  I Hope to be Here if You Require More Assistance. Hope this Helps. Let me Know What Happens, Please. May the All Mighty Bless You and Yours. Be Safe and Happy. Thanks.

Good Luck

Respectfully

John

PS: I am Allowed to Answer 3 Questions a Day. If you See I am Maxxed Out, then Try Submitting your Question at or Just After 8pm EST (US). My New Day Starts then. All Follow up Questions are Accepted at Any Time. Comments and Ratings are Greatly Appreciated. Thanks.

Respectfully

John