Small Engines (Lawn Mowers, etc.): how to find correct auger belt., crankshaft pulley, customer service phone number


Question
i have a bolens 24" 5 hp 2 stage snow blower. model 524 serial # 07011654. i need to the replace auger belt. The gates.com database shows the belt as #6731 size 3/8 x 31", however this belt is way too small to get over the crankshaft pulley.
my old belt does not have a part # it and it never fit well as it was too big.
can you help me find the correct belt?
Thanks

Answer
Hello Carl:

>>Sorry for the Delay. This Question was Located in the Question Pool and I can Only Answer Questions from the Question Pool when I am Not Answering Questions here or at the Other Site I Answer Questions at.
>>You can View a Breakdown of this Unit at this Site Addy; http://www.buymtdonline.com/webapp/wcs/stores/servlet/Home_Bolens_10101_19502_-1 and Select the Use Our Detailed Parts Finder. Then Enter the Model Number and Click Search. Then Double Click on your Model.
>>Send me the Model Numbers Off the Unit, Please. With these I can Locate the Proper Manual and Better Assist you. The Model Numbers should be Similar to the Following; 31AE600E022 or 130-524-000 . With these I can Locate the Correct Belt for this Unit.
>>Generally the identification tag is on a part of the unit that, even after years of use, rarely needs replacement. For most of MTD (includes Troy Bilt) power equipment, these tags are approximately 2" by 3" in size. They also have the MTD Products name, address and customer service phone number listed across the bottom. For hand held product, the tag is normally white and approximately 1" by 1/2" in size. Hand held i.d. tags are normally on an aluminum portion of the engine, somewhat set into the unit to protect the label from wear. (A bar code will also be on this tag.) Riding mower tags are located on the underside of the seat. For walk behind mowers this tag is found either on the deck or on the rear door of rear discharge units. Tiller model and serial tags are generally on the tine housing. **The model and serial tags for two-stage snow throwers are located on the bottom of the main gear housing which is often called the belly pan, while single stage snow thrower tags are next to the key and primer. For other products like log splitters, chipper shredders and edgers, tags can be found on the frame or main housing.**
>>If you Hit a Snag or this Does Not Correct the Problem,  I am Here if You Require More Assistance. Hope this Helps. Let me Know What Happens, Please. May the All Mighty Bless You and Yours. Be Safe and Happy. Thanks.

Good Luck

Respectfully

John

PS: I am Allowed to Answer 5 Questions a Day. If you See I am Maxxed Out, then Try Submitting your Question at or Just After 8pm EST (US). My New Day Starts then. Comments and Ratings are Greatly Appreciated. Thanks.

Respectfully

John