Towing Issues: Towing Without Notice, apartment in downtown vancouver, strata management


Question
My daughter rents an apartment in downtown Vancouver. The landlord indicated that she has one parking space she can use. Since she has started to work downtown as well, and that her car is not in great mechanical condition, she has let the insurance expire on her car. She has recently found out that her car was towed last Nov, 2009 (without any notice) by the Strata (or Strata Management Company), and her boyfriend was informed of this Jan 15 (2 months later). She has checked her rental agreement, as well as any posted signs, and there is nothing stating that your car will be towed off a PRIVATE underground parking assigned stall if the insurance has elapsed. Now the towing company is asking for $1100 in "storage" charges. My question: should the towing company not tried to get a hold of her sooner (or is this a money making scheme)? How did they get a hold of her boyfriend, unless of course they snooped around her car and perhaps found some correspondence (the car is registered in her name). Why didn't the STRATA or CONCIERGE contact her to inform her that her car was getting towed (these are assigned parking spaces, and they have the information of who's space that is). Please adbise what her legal standing is...should she pay the towing company, get the STRATA to pay, or even the landlord?
Please advise.

Answer
The vehicle was towed for some sort of parking violation and the company in charge of the parking garage can elaborate more. The parking garage authorizes and requested the removal. Once the tow company has the vehicle procedures are required by law notifying the registered owner. Most official notifications are sent by certified mail. Most leases do have clauses stating vehicles must be currently registered, insured, etc. and be in acceptable condition. Acceptable condition can range from a simple flat tire without timely repair or obvious disability such as wheels missing, broken windows, missing parts, etc. Acceptable condition can also mean no expired tags, permits or decals if so mentioned. Could the vehicle been towed for any other reason than insurance? As for the boyfriend does he live with your daughter? Could he have signed for the letter from the tow company on your daughter's behalf? If this is the primary residence then how wouldn't your daughter or boyfriend know the vehicle was missing? Maybe some information has been withheld from you and they should have been more proactive on retrieving the vehicle to avoid additional storage fees but here's the link for the state laws http://apps.leg.wa.gov/RCW/default.aspx?cite=46.55  At this point my suggestion is contacting the tow company and hopefully some sort of arrangement can be made. Good luck and hopefully this information will give some insight.