Volkswagen: 04 beetle convertible, norhtern california, dying breed


Question
QUESTION: top problems, been to dealer 6 times. works, then hangs up.  the rear "flaps" behind windows don't always come back to rest when lowering.  Seems intermittent.  Frustrated with dealers attempts to repair.  Suggestions?

ANSWER: haven't done a lot of these repairs, usually either the "flaps" are out of adjustment or the motor for the roof is low on oil/or bad.  A dealer should have no problem isolating the problem if it is electrical, however I get a lot of notes from folks who are not pleased with their dealers all over the country.  Us techs who really love what we work on are a dying breed I think.  Sorry I can't be of more help.  However I think there is good info in the Bentley repair manuals on top adjustment.  A great read for your car if you want to learn a bit.  You are not in the carolina area of the country by chance are you?  I may be able to help if so.
thanks and good luck,
shad

---------- FOLLOW-UP ----------

QUESTION: We're in the Norhtern California area, but if this keeps up, we may take a x-country drive.......  This was "dream" car" for daughter (in part a convert) but her dream is turning into a "nightmare".  Thanks for help; I'll look into the Bentley approach...after another try with the dealer; it's still under warranty.

Answer
Rich I absolutely understand the frustration.  I have been there.  If the car is under warranty, please make sure you return this car to the same dealer and call VW of America.  Start a case study and "normally" VWOA will ensure the dealer gets the correct procedure for aligning the top and making the correct repair.  good luck with this, I know it can be frustrating.  Anything else pops up, please let me know,
shad