Auto Insurance Claims: Car insurance settlement, claims advice, claim help


Question
QUESTION: On February 8th I was stopped at a red light when a car slammed in the rear end of my car. My head went into the dash and whipped back. Besides for being shook up I had felt okay. After the accident the lady was completely apologetic and gave me her insurance info. I went straight home after the accident and had a bad headache.

I went to sleep and woke up in horrible pain. A few days before the accident 3 people at my job were fired and we were all told that if we weren't at work on time and ready to work then we would be let go as well because we were being watched. I gained from the termination and got a promotion. I was in serious pain but with this being only the second day in my position I didn't want to miss any time because I was in fear of losing my job. I went ahead and went in to work and really couldn't do much. I work at a Boys and Girls Club working with 5-12 year old kids and it involves a lot of activity and interaction with them. We can never be caught sitting down so I did my very best to perform. I couldn't play any games and just monitored as well as possible.

When I was off of work I was sitting at my desk almost in tears of pain. A parent seen me and asked what was wrong and I told her about the accident and she pleaded with me to go to the E.R. and I did. My brother went to a co-workers house while my fiance took me there. We had no one to watch my 4 year old son so he went with us. We got to the hospital around 10pm. I was taken back and was waiting in the room and was put into a neck brace and laid in the hospital bed for around 2 hours before I was given a cat scan and x-rays. My son was scared when they took me away for the scans and started to cry. I was taken back to my room and later was told I had a severe case of whiplash and I was suffering from neck and back sprain/strain. I was given pain medicine and muscle relaxer. I was told if the headaches continue I should come back and the same with my neck/back pain. They told me to take time off if needed to get plenty of rest. I was given discharge papers and we went home. The hospital bill is $3,356.56

The next day the insurance company came and looked at my car and priced damages at $2,100. I was in too much pain so my fiance went and talked to them.

Since then I've still been suffering from constant headaches, lower back pain and neck pain. I haven't been able to take time off. I've always been the type to just deal with pain so I continue to do so even though I feel that I should go get looked at. It's just that I'm 24. My mom just died on Halloween and I take care of my 14 year old brother.

I don't know if you understand but last thing I want is him worrying about me. The night I told him I was going to the hospital he was so worried about me. I didn't want him to know what hospital I was going to because it's were we last seen our mom. It's just me and him. Our father died when he was 8.

I didn't and continue not take any days off because I have to work to support him and myself and my son. I hear I can get reimbursed when I settle the claim but it's hard telling that to bill collectors and property managers.

Things have got worse between me and my fiance. She has supported me and has taken time off from night school but now she's upset because she's failing classes because of missed and failed tests because she's taking care of me and hasn't been able to make class or practice for the tests.

I'm not trying to make this too personal but she's upset because I haven't been able to give her the love and attention that she needs and deserves that she's been accustomed to receiving from me. We have a 1.5 month old son and she's been dealing with a lot. She's been taking my brother to school for me, taking me to work, then going to work herself, then picking me up, cooking, cleaning, taking care of our 1.5 month old son and our 4 year old son. I try to help but anything other than laying down hurts and is so uncomfortable.

She understands why I go to work because I have to provide for us but I put so much into myself for those hours at work that when I'm off I'm so tired and in pain that all I can do is lay down. I try to keep my 4 year old occupied by having him in the bed with me while watching superhero cartoons but it only helps so much.

A big part of this post is also that she the kids and left to stay at her parents house because she just couldn't take it anymore. She got her grades and was very upset over them. She tries to remember it's not my fault I was in an accident but like it affects my life, it affects her.

I just simply made the time to go back to the hospital or doctor's office besides the one time. I haven't even attempted to get my car fixed.

People tell me to go back to get looked at first but I simply just can't. I haven't received the medical bill from the visit yet. What in your opinion is a price I should ask for in this settlement?

ANSWER:  Hello Brandon,

You do not indicate what state you reside in, nor do you state whether or not you have insurance of your own.  If you do have auto insurance, do you have coverage which would cover your medical expenses for the accident?  

It's hard for me to point you in the right direction without the basic information. Can you follow up and let me know what state you live in.  Also, whether or not you have insurance, or if you have discussed your injuries or submitted a claim with the at fault insurance company.

Clearly you are going to need to have your injuries thoroughly diagnosed.  

Jane Pytel
http://SolutionsForYourInsuranceClaim.com

---------- FOLLOW-UP ----------

QUESTION: I'm in Seattle wa. Safeco (their insurance) have excepted complete liability. The claim is open until I want to close it.

Answer
 Hello again Brandon,

I did a little research regarding Washington auto insurance.

All drivers are required to have at minimum $25,000 of liability insurance. Since Safeco has accepted liability, that means that you are entitled to the benefits of that liability coverage.  

If you have not already done so, you must file a Bodily Injury liability claim with Safeco!

They will be responsible for your medical expenses, your pain and suffering caused by this accident up to the limits of that policy.  Make sure you have copies of your medical receipts or bills.

Be careful that you do not accept a premature settlement.  What that means, is do not accept a lump payment and sign a release until you are certain of your diagnosis and before you are certain that you will not need additional medical treatment.

In Washington there is also offered an optional PIP/No Fault auto coverage.  If you purchased that with your policy, you would be entitled to medical benefits, lost wages, child care.  This would be separate from the Bodily Injury liability coverage from the at fault driver.

Hopes this point you in the right direction.  If you have more questions, let me know.

Jane Pytel
http://SolutionsForYourInsuranceClaim.com