Auto body repair & detailing: Buff vs Repaint, factory paint job, auto body shop


Question
While parked, someone sideswiped my 2006 RAV4, 1 month old.  There is a scratch on the bumper, some lighter scratching on the back side fender and a more noticeable scratch on the raised edge of the wheel well.  It is a metallic tan color.

The person at the auto body repair shop recommended and by the person who scratched the car suggested using thinks they can buff out the scratches rather then repainting.  I had gotten at another auto body shop.  They said they might be able to buff out the scratched but not 100%.

Also, the person at the shop recommended by the insurance seemed to feel strongly that just buffing it was preferable to repainting and blending because it is preferable not to disturb the factory paint job for a new car.  Additionally, the person mentioned that this being a new car, good paint matching "chips" (or something to that effect) are probably not available.

What are the pros and cons of just buffing rather then repainting.  If it is just buffed out, does this increase the chance this area will develop rust spots or the clear coat and/or paint will peal?  Why wouldn't I want the area repainted and blended?

Answer
Leaving the factory paint on your car is the best because it is the factory paint there are no paint matching problems. If it can be buffed to your liking then your good to go. If not have them paint what needs painting. Any good body shop will be able to match the paint and make a unnoticeable repair and make you a happy camper! buffing the car is not going to hurt the paint as long as they do not burn through. Your car is a new car do not settle for some half repair.
           Thank you for the question!
           Ken