Auto Parts: suspension lift kit problems, rough country lift kit, suspension lift kit

Question
i have a 2004 dodge ram which i have had a 4-6" rough country lift kit installed. But i have big problems. the lift kit is causing the rack and pinion to rip out due to the angle that the lift kit had creates it the rack and pinion tortion bars and tie rods. the garage dont know how to fix it and rough country told us they are not willing to deal with the problem because they havent seen it before. they are blaming the problem on the tortion bars being jack up but they arnt and they say that towing is causing the problem and we can not tow anymore. I hope you can help me find the problem and how to fix it. thanks nikita

Answer
    OK, I have looked at a PDF of Rough Country's instruction sheet, which is available from their website.  I can only see two possibilities for problems.  One is the wheel and tire combination.  They are very specific that the kit is designed around a 35X12.50-17 tire on a 17X9 inch wheel.  They also say that the distance from the center of the wheel to bottom of the fender lip should not exceed 27".  So, I'd check those first since it's simple to do.  If your wheel is bigger than a 17 or wider than a 9, I think that could cause problems.  There are (or were supposed to be, at any rate) two new sway bar links included in the kit.  If they were not used for some reason, I think that the sway bar probably will hit the rack.  In fact, I don't see how it could help it, they are very close together at the bottom of the suspension travel.  So, depending on how much you trust your mechanic, I would look under there and see if there are new links (painted shiny black) securing the sway bar to the lower control arm.  The kit uses new hub carriers with relocated steering arms, so the thing with the rack shouldn't be the angle made by the tie rods.  Your kit, if you got the right one, should fit 2002-2005 Ram 1500 with a lift of 4-5".  If you have a ram 2500 then I am looking at the wrong instructions and will have to start over.  Check all of this stuff out.  When we first decided to do installations of this kind of equipment in our shop it took me a year to get my mechanic trained up to where he new what to look for and how to think like the designers.  I can't tell you how many times we had to tell the guy to come back the next day to pick up his truck 'cause we hadn't had time to finish working on it.  Rough Country makes a nice set of instructions, I think, and the photos show it ought to work fine.  You might want to compare the photos to what is on your truck.  It looks simple, but getting this stuff done at an experienced off-road shop is almost always a time and money saver.