Car Alarms: help, chevy suburban, designtech

Question
i have 1996 chevy suburban i have a sidewinder alarm with remote start more locks will sometime not work is my alarm acting up

Answer
THIS IS AN AUTOMATED RESPONSE
TO YOUR DEI/VIPER/SIDEWINDER/HORNET/VALET
PYTHON/AUTOMATE/CLIFFORD/AVITAL/DESIGNTECH,
AUTOSTART, OR ANY OTHER DEI EQUIPMENT SERVICE
OR, SUPPORT REQUEST.

Sorry, but I am obligated to decline
this request due to a mutual
agreement between DEI & Myself.

You must have missed the big button
(see attatched) that states
that I don't provide that service
here.

This policy has not changed.

Please go to either DEI directly
(www.directed.com),
my forum at www.INSTALLSUPPORT.com or,
my collegue and Viper Tech Carlos Kidwell at
CARLOS.KIDWELL.@GMAIL.COM and retstate your
inquiry.

Thank you for
visiting ALARMTEK