Towing Issues: Towed from poorly marked reserved spot, apartment management, oregon weather


Question
Wilsonville, Oregon.  Our car was towed from a very poorly marked reserved parking spot at our apartment complex.  With parking limited in the evenings, my husband parked in an area of the complex that we have never parked before.  It was dark out and the lighting in the lot is poor.  The apartment complex paints numbers on the cement and on the curb, but they do not keep up on the paint jobs and in Oregon the winter is fairly harsh on the paint.  I actually drove by the spot, because he is paranoid from previous times where he has been towed by a patrolling tow truck, and I couldn't see any numbers on the cement.  This morning when we woke up, his car was gone because it was supposedly someones spot.  
We take full responsibility that we parked in someone else's spot, but we feel it is the apartment management's responsibility to maintain the paint jobs on the reserved spots.  There are many spots throughout the complex that are poorly marked, and the apartment complex has done nothing to update the marked spots. We were unable to discern any numbers from either the curb or the cement on this particular spot.  Does the apartment management have a responsibility to maintain marked spots and do you think we have a chance at getting our $250 towing fee back?
Thanks.

Answer
Well, ethically they have to have the spaces marked designating who or what is allowed to park there... Yes I know how the Oregon weather is (I was born and raised in Portland)...

Now as to if the management company is responsible for the fees you had to pay to get the vehicle back. That would be up to a court to decide.

But I think that they need to remark and repaint the markings, at least so there is no more confusion.  But I know it can be a major project keeping up on them if it is a large complex... And I know that some of them in the Wilsonville area are huge...

Now I am wondering one thing though, if the spaces are marked reserved for tenants, what happened to your space, or are there only 1 space for each apartment...
If that is the case then it is a major issue with parking where there are more vehicles than spaces (apartments and condos are like that)


But I think you should be able to discuss this with the management, and while you did park illegally they need to determine what and how to prevent this from happening again.. I bet it is more common than you know of..